Frequently Asked Questions

Find answers to common questions about our SMS platform

General

NordSMS is a professional SMS marketing platform that allows businesses to send bulk SMS campaigns, automate their marketing communications, and reach customers effectively through mobile messaging.

Getting started is easy! Simply sign up for a free account, verify your phone number, upload your contacts, and start sending your first SMS campaign. Our platform includes templates and guides to help you get started quickly.

Pricing

NordSMS offers flexible pricing plans to suit businesses of all sizes. We have a Starter plan for small businesses, a Business plan for growing companies, and Enterprise solutions for large organizations. You only pay for the SMS messages you send, with no hidden fees or long-term contracts.

Yes! We offer attractive volume discounts for high-volume senders. The more SMS messages you send, the lower the price per message becomes. Contact our sales team for custom pricing on volumes over 500,000 messages per month.

Technical

Absolutely! NordSMS provides a comprehensive REST API that allows developers to integrate SMS functionality directly into their applications. We offer complete documentation, code examples, and SDKs in multiple programming languages including PHP, Python, Node.js, and more.

NordSMS maintains excellent delivery rates of over 99% in most countries. We work with premium route providers and have direct connections with major mobile operators to ensure your messages reach their destination quickly and reliably.

Security

Security is our top priority. NordSMS uses bank-level encryption to protect your data, complies with GDPR regulations, and maintains strict security protocols. All data is stored in secure, ISO-certified data centers with 24/7 monitoring and regular security audits.

Yes, NordSMS has a zero-tolerance policy for spam and strictly enforces anti-spam regulations. We comply with GDPR, CAN-SPAM Act, and other international regulations. All users must obtain proper consent before sending messages and follow our comprehensive anti-spam guidelines.

Still have questions?

Our support team is here to help you get the answers you need.

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